Support
Everything you need in one place: answers to common questions, step-by-step guides, user manuals and video tutorials.

No. The treatment is completely painless. Water flows at body temperature and pressure is controlled to ensure maximum comfort.
Yes. Bio Fluff is designed for fully independent use while sitting on the WC. The user manual and video tutorials walk you through every step.
All our devices are CE-certified as medical devices and comply with current European regulations.
Frequency depends on personal needs. Generally an initial cycle is recommended, followed by periodic maintenance treatments. We suggest talking to your doctor.
The box includes the device, all installation accessories, the user manual and the dispenser to restore the bacterial flora.