NaturLifeStyle

Support

Frequently asked questions and official manuals. Support: info@naturlifestyle.it, +39 030 5785026; WhatsApp +39 389 242 8525.

NaturLifeStyle customer support
Is colon hydrotherapy painful?
With lukewarm water and minimum pressure, most people describe a feeling of fullness and urge, similar to that of an enema. The first time it is best to go slowly. If you feel pain or discomfort, stop: the manual says so too, and in that case it is best to talk to your doctor.
Can I use Bio Fluff by myself at home?
Yes, it is designed precisely for independent use: it connects to the tap and is used seated on the WC, with no help needed. Children, however, need a paediatrician's advice and the assistance of a parent.
Is the device certified?
All our devices are CE-certified as medical devices and comply with current European regulations.
How often can I do the treatment?
There is no frequency that suits everyone, and the manual does not prescribe one. It depends on your needs: if you have doubts, or are receiving treatment, talk to your doctor. Before starting, read the contraindications in the product page and in the manual.
What's included in the box?
The Bio Fluff + Idrovag kit contains the dispenser, filter, thermostatic valve, Idrovag accessory, 20 single-use specula and user manual. Other models have different equipment, listed on their product page. Specula and spare parts can be reordered on the Spare parts page.
How long does washing take?
The wash takes a few minutes and varies from person to person; allow about 30 minutes in total for preparation, washing and cleaning.
How should I maintain filters?
Activated carbon/silver cartridge R874/CAR: 2–3 months. Optional antibacterial filter R874/FILAB: maximum 31 days from opening, earlier if flow decreases. Clean the inspectable Compensating Tap filter. Always use potable water.
Are a few drops from the valve normal?
A few drops from the VS2 valve on the Support Bracket may be normal during minor pressure variations. This does not cover leaks elsewhere or persistent problems: contact support.

Contraindications

Do not use during pregnancy, with diverticulitis, acute haemorrhoids, acute fissures, fistulas or abscesses, after recent colon-rectal surgery, with acute inflammatory bowel disease, heart failure or kidney failure.

If in doubt or if you are receiving treatment, consult your doctor before use.

User manuals

Home use

Professional use